Import Duties, Taxes and Legal Compliance

If you order products from this website for delivery outside the United Kingdom, your order may be subject to import duties, customs tariffs, taxes, or handling fees which are levied once the parcel reaches the destination country.

Such charges are imposed by local customs authorities and are entirely beyond the control of Finest Yarns. We have no influence over these assessments and cannot estimate their amount in advance.

All import duties, taxes, and additional fees are the sole responsibility of the recipient and must be paid directly to the relevant customs or postal authorities before the goods can be released for delivery.

Finest Yarns is not liable for any delays, costs, or consequences arising from customs processing, inspection, or non-payment of these charges.

Please contact your local customs office for detailed information before placing an order to ensure that you are aware of any applicable duties or restrictions.

By placing an international order, you acknowledge and agree to comply with all import regulations, laws, and restrictions applicable in the destination country. Finest Yarns accepts no liability for any breach of such laws by the recipient, nor for the confiscation or return of goods by customs authorities.

Please note: In the event of a return, refusal to accept delivery, or seizure of goods by customs, any import duties, taxes, or handling fees previously paid are non-refundable. Finest Yarns cannot reimburse or offset these costs under any circumstances.

Official Disclaimer — U.S. Deliveries

Please note that import duties, customs tariffs, and taxes applicable to goods entering the United States are determined solely by U.S. Customs and Border Protection (CBP) and postal carriers.

Recent regulatory changes in U.S. import procedures may result in additional or increased charges being applied to parcels upon entry into the United States.

Finest Yarns has no control over such assessments, cannot influence their amount, and is not responsible for any customs delays, inspections, or additional fees imposed.

All import duties, taxes, and associated handling charges are the sole responsibility of the recipient and must be paid directly to the relevant authorities or carrier before delivery can be completed.

These charges are non-refundable. Finest Yarns is unable to reimburse or offset any customs duties, taxes, or related fees in the event of order cancellation, refusal, or return of goods due to non-payment of such charges.

Please be aware that once your order package has left our premises, it is the responsibility of Royal Mail and your national postal service to deliver it to the address provided.

Delivery times are not guaranteed, and international orders can often take longer than the 5-7 working days stated by Royal Mail. Please check your parcel isn't at the sorting office, or with a neighbour waiting to be collected.